Property listProperty details Village Gate House
Whistler, Whistler Village, Canada
The Village Gate House is conveniently located in the heart of Whistler Village, just steps from world-class restaurants, shops, nightlife and the legendary ski runs of Whistler Blackcomb. Put another way, the Village Gate House is heaven for anyone who loves skiing or boarding. Complimentary local, long distance and international telephone calls (to land lines only), and complimentary cable Internet connection are available in all units. Please note that the private hot tubs in the Village Gate House are out of service until further notice. We’ve adjusted prices to reflect this unfortunate circumstance.
No later than 10:00am. There will be a $100.00 “Late Departure Fee” applied if you should not depart by 10:00 am. Please ensure that all keys, swipes and locks are returned to the Whiski Jack Check-in office. A drop box is located at the front door of the Check-in office for those departing early. A charge of $150.00 for keys with an additional charge of $100.00 for any ASSA keys lost, $30.00 for locks and $120.00 for the garage door opener will be levied if they are not returned by 12:00pm. Unfortunately we are no longer able to accommodate late checkouts on Fridays, Saturdays or Sundays.
Front Desk:Call us toll free 1-855-246-5225 or local 604-932-6500 ext.1 – Monday – Sunday, 8:00am to 9:00pm during the summer months and Monday – Sunday, 8:00am to 11:00pm during the winter season.
Whiski Jack is proud to present our ‘Guest Directories’, which are located in the living area of your unit. In these you can find a vast array of information on both your particular unit and the surrounding Whistler area. If you require any further information, please contact the Guest Services on 604-932-6500 ext.1.
Noise Disturbances:For noise disturbances onsite after 11:00pm please call 604-905-2500
For noise disturbances off premise after 11:00pm please call 604-932-3044.
(Please note that if security is called because of noise from your unit you will be charged accordingly)
If you have any Housekeeping or Maintenance requests during your stay, please contact the front desk on 604-932-6500 ext.1. Our housekeeping and maintenance departments will not disturb you during your stay unless requested.
Laundry:Common area facilities are located on the 2nd floor. The charge is $1.50 for washer; dryer usage is free.
Telephone:All calls, including local, long distance and international calls are free of charge and can be dialed directly. Please keep in mind that some cell phones do not accept long distance / international calls. Area code 604 must be placed in front of the telephone number when making local calls.
Internet:“Cable” internet connection is provided FREE in your unit. Instructions are as follows:
1. Take the Ethernet cable from the SHAW modem located next to TV and plug into the Ethernet port on your computer
2. Restart your computer
3. Open your web browser to connect to the internet
For further assistance, please call Shaw Technical Support on 604-932-1111 and select the business icon and follow the prompts
One key provided with the unit number marked on it is for the door to your unit. The other that is marked with a “C” is for the common areas. Please take note of the charges that will apply should any of the keys be lost.
Garbage & Recycling:Garbage and Recycling is your responsibility. The dumpster is located at the bottom of the stairwell closest to the elevator, through the two doors (be careful with the doors). There are no recycling facilities on site; the nearest recycling depot is located in Function Junction on the way out of Whistler. We have also provided a small blue recycling bin in your unit, to separate your recycling from your garbage.
Skis & Bikes:Skis and bikes are not permitted inside the unit. Snowboards may be stored in the unit laid flat on the floor. The ski racks are located in the ski storage room off the lobby. Coloured locks (one lock per set of skis) are available at the Front Desk (subject to availability). Bike Storage is available at the G1 building located at Guest relations at the base of Whistler Mountain. For Rate inquiries please contact G1 at (604) 905-2252. Bicycle locks are not provided. Please note that we bear no responsibility or liability whatsoever for your skis and bikes while in storage during your stay.
Pets & Smoking:Unfortunately, pets are not allowed under any circumstances. You will be charged a hypoallergenic cleaning if you bring a pet into the unit. Due to allergies and respiratory problems of some of the owners and future guests, smoking is also prohibited. If you will be smoking, please do so outside of the unit. A $500.00 Hypo-Allergenic Cleaning Fee will be applied to any occupant who is found to have violated the above.
Kitchen Appliances & Utensils:Please exercise extreme care when using all kitchen appliances and utensils. Please avoid severe hot to cold temperature changes when using the Pyrex dishes in your unit.
Luggage Carts:Luggage carts are available in the lobby.
Private Hot Tubs:Please be advised that the hot tub is currently closed due to a mandate by the Whistler Municipality. For further details please contact the front desk, we apologize for any inconvenience.
Parking:Parking is located in the underground parking garage on level P4 ONLY. The height restriction is 6’9”. You may park in any stall not marked reserved. Your swipe card will access the garage.
If you do not fit into your stall or if another vehicle is parked in your stall, please contact the Front Desk immediately
Please place your valid parking permit face up on the dash before leaving your vehicle or a parking ticket may be issued or your vehicle may be towed at your expense. Please park in your DESIGNATED STALL ONLY or you may be towed at your expense.
Directions:Turn left onto Northlands Blvd. Turn left at the lights onto Village Gate Blvd. Turn right into the underground parking garage located underneath the overpass. It will be marked “Hotel/Holiday Inn Parking”. Proceed to level P4 and use the swipe card to open the gate. After parking, take the D – Wing elevator to the PL Level. On exiting the elevator, you will see Footlocker on the right. Walk past Footlocker until you come to a walkway; this will take you down a couple of steps and onto the village stroll. Cross over the stroll and the Village Gate House entrance is to the left of the Northshore Credit Union.
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