Whistlerview  

Guest Directories:

Whiski Jack is proud to present our ‘Guest Directories’, which are located in the living area of your unit. In these you can find a vast array of information on both your particular unit and the surrounding Whistler area. If you require any further information, please contact the Guest Services on Toll free 1-855-246-5225 or local call 604-932-6500 ext.1.

Noise Disturbances:

For noise disturbances onsite after 11:00pm please call 604-905-2500
For noise disturbances off premise after 11:00pm please call 604-932-3044.
(Please note that if security is called because of noise from your unit you will be charged accordingly)

Housekeeping & Maintenance:

If you have any Housekeeping or Maintenance requests during your stay, please contact the front desk on 604-932-6500 ext.1. Our housekeeping and maintenance departments will not disturb you during your stay unless requested.

Laundry:

Common area facilities are located on the 2nd floor. Charge is $1.50 for washer. The machines accept loonies and quarters.

Telephone:

All calls, including local, long distance and international calls are free of charge and can be dialed directly. Please keep in mind that some cell phones do not accept long distance / international calls. Area code 604 must be placed in front of the telephone number when making local calls.

Internet:

“Cable” internet connection is provided FREE in your unit. Instructions are as follows:
1. Take the Ethernet cable from the SHAW modem located next to TV and plug into the Ethernet port on your computer
2. Restart your computer
3. Open your web browser to connect to the internet
For further assistance, please call Shaw Technical Support on 604-932-1111 and select the business icon and follow the prompts

Your Keys:

One key provided with the unit number marked on it is for the door to your unit. The other that is marked with a “C” is for the common areas. Please take note of the charges that will apply should any of the keys be lost.

Garbage & Recycling:

Garbage and Recycling is your responsibility. The dumpster is located out the back door, to the right – near the Executive Inn entrance. The brown doors to the dumpster are marked “No Parking, Tow Away Zone” (it is the second set of doors marked, No Parking). Pull up on the latch at the base of the doors. There are no recycling facilities on site, the nearest recycling depot is located in Function Junction on the way out of Whistler. We have also provided a small blue recycling bin in your unit, to separate your recycling from your garbage.

Skis & Bikes:

Skis and bikes are not permitted inside the unit. Snowboards may be stored in the unit laid flat on the floor. The ski lockers are located in the lobby and will fit 4 sets of skis per locker. Small locks are available at the Front Desk (subject to availability). Bike Storage is available at the G1 building located at Guest relations at the base of Whistler Mountain. For Rate inquiries please contact G1 at (604) 905-2252. Bicycle locks are not provided. Please note that we bear no responsibility or liability whatsoever for your skis and bikes while in storage during your stay.

Kitchen Appliances & Utensils:

Please exercise extreme care when using all kitchen appliances and utensils. Please avoid severe hot to cold temperature changes when using the Pyrex dishes in your unit.

Pets & Smoking:

Unfortunately, pets are not allowed under any circumstances. You will be charged a hypoallergenic cleaning if you bring a pet into the unit. Due to allergies and respiratory problems of some of the owners and future guests, smoking is also prohibited. If you will be smoking, please do so outside of the unit. A $500.00 Hypo-Allergenic Cleaning Fee will be applied to any occupant who is found to have violated the above.

Fireplace:

There is a Presto-Log burning fireplace in your unit. Whiski Jack Resorts has provided you with one box for your week. If you require more logs, you can purchase them at any of the local grocery stores. Please only burn one log at a time.

Parking:

Parking is located in the underground parking garage. The height restriction is 6’8”. You may park in your designated parking stall.
If you do not fit into your stall or if another vehicle is parked in your stall, please contact the Front Desk immediately

Please place your valid parking permit face up on the dash before leaving your vehicle or a parking ticket may be issued or your vehicle may be towed at your expense. Please park in your DESIGNATED STALL ONLY or you may be towed at your expense.

Directions:

Turn left onto Northlands Blvd. At the lights, turn left onto Village Gate Blvd. Turn right onto Blackcomb Way, then turn right at the lights onto Sundial Cres. Proceed down the street. There is a fire-gate outside the building where you can unload. YOU MUST HAVE SOMEONE WITH THE VEHICLE AT ALL TIMES WHEN UNLOADING or you will be ticketed at your expense. After unloading, follow Sundial Cres. The entrance to the underground parking garage is under the Sundial Hotel, to your right.